Shipping and delivery


The initiation of Shipping services in New Zealand excludes NON-RURAL areas due to 48-hour delivery uncertainty.

By leveraging with courier company we can now fulfill shipping orders for our products nationwide. Our new containers ensure they arrive intact and stay chilled during transit with our reusable ice packs.


Upon receiving your products, promptly place them in the refrigerator to maintain chill. Ice packs are intended only for transit cooling hence why we have tracking so you are able to receive them fresh!


Key shipping details are as follows;

- Orders must be placed by Monday 2pm for same week dispatch which is on Wednesday's and collected by the local courier

- Delivery is anticipated within approximately 48 hours from the time of dispatch and taking up to 1-2 days to receive your order


Important: We do not ship to rural addresses. Our products are freshly chilled and our ice packs maintain temperature for up to 48 hours. Rural delivery timeframes exceed this window and we cannot guarantee your order will arrive safely. Rural orders will not be processed.

- Shipping costs encompass reusable ice packs during your shipment to keep order chilled during transit only up to 48 hours only

- The current pricing structure accommodates a minimum of two tubs or more & up to 10kgs

- You will receive tracking updates via text message and/or email (check your spam mail) Please keep an eye on your order during the tracking times to ensure your order gets to your location chilled

- During checkout, please ensure you select the accurate destination for your order, so there is no delays!


Please note: Nationwide shipping is undertaken entirely at the buyer's risk. Nourished accepts no liability for any damages, losses, or delays that occur during transit. By proceeding with a nationwide shipping order, the buyer acknowledges and accepts full responsibility for any such outcomes.